True story

Spyware opens the door to new types of fraud.

Country: United States

Year: 2008

Background: A large food chain becomes a victim of spyware installed at all of its stores.

Consequences: The confidential data of 4 million customers was intercepted while being sent to banks for approval. More than 1,800 fraudulent transactions were detected worldwide.

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Spyware

Similar to viruses, spyware is malicious software that collects personal information without the user's knowledge and sends it using the user's Internet connection.

It installs itself on a computer when a user is surfing the Web, downloading from an unreliable website or using an instant messaging or a file sharing software.

 


Signs that spyware may be present

  • Your computer's performance has decreased and it is running slower
  • Your computer's settings have been changed and you are unable to restore them
  • Your Internet browser's home page changes repeatedly
  • Annoying advertising windows continually pop up on your screen
  • Unknown addresses appear on your Internet browser's Favourites List
  • Your Internet browser re-directs you to websites that you have not entered

Caution

A fraudster may:

  • Change how your computer works or even take control of it
  • Collect personal information on your Internet surfing habits and computer activities
  • Obtain passwords and Personal Identification Numbers (PINs) that you entered in order to defraud you

How can you protect yourself?

  • Install spyware blocker (or antispyware)
  • Keep your computer's security up to date
  • Download programs only from reliable and reputable websites
  • Be extra careful when downloading free programs
  • Beware of file-sharing programs (music, films, etc.)

References

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